Some of our practices and procedures are changing in order to minimize community areas. All of our service intake forms and waivers will need to be completed online and submitted before you can come in for your appointment.
If you are a returning client: Included in your appointment confirmation email (24hrs before your appointment) will be a link to submit our Covid-19 Release of Liability and Indemnification Agreement to Hold Harmless Form, that must be submitted the day of your appointment before entering the spa.
If you are a new client: Included in your appointment confirmation email (24hrs before your appointment) will be a Covid-19 Release of Liability and Indemnification Agreement to Hold Harmless that must be submitted the day of your appointment before entering the spa. You will also be emailed (from a different email address) a New Client Information form and an Intake form for your service or services. (These forms may be filled out and returned anytime before your service.)
Upon arrival: When you arrive for your scheduled time, please stay in your car. You will need to call or text message to be checked in. (757) 515-5156.-- If texting please be sure to include your name.
Our receptionist will check to be sure you have filled out each form that was sent to you and will then let your therapist know you have arrived. Once your therapist is ready we will inform you to come inside.
Masks are mandatory for everyone to enter the spa. If you don't have one, let us know when you call to check in, we can have a one-time use mask ready for you at the entrance.
These new procedures are to protect, as best as we can, our Paradise Found Family, and our clients! We want everyone to feel safe and comfortable as we try to reopen our doors! THANK YOU so much for your business and thank you for your understanding!